FAQ's Section
Frequently Asked Questions
No. Conventional tow trucks are capable of lifting all wheels off the ground.
Probably, Most manufacturers say yes, for a limited speed and distance.
Every manufacturer establishes towing guidelines; several companies compile these guidelines into an annual publication that is standard equipment for today's tow truck driver.
No. Quite the opposite. Since your car is lifted by its tires, it is riding on your own suspension. And the tow truck’s suspension absorbs most of the bumps.
Yes. Our drivers begin by receiving a week of intensive specialized training, then they are teamed with an experienced driver on the job until able to perform every aspect of the job with competence.
Answer: No. Not for light duty tow trucks. However, our company requires drivers to have a flawless driving record and attend annual defensive driving classes.
Yes. Since our trucks are approved to tow for Chicago, our trucks must pass an inspection and a DOT inspection annually.
No. Not at Chicago Towing. We actually prefer the lighter weekend traffic because we can finish your tow quicker.
If your car won’t start, makes loud noises, you have a flat tire or your car was in an accident, it probably needs to be towed.
Yes. However, it is illegal in some states to ride in a towed vehicle.
Our drivers are trained to secure each vehicle in four places to ensure it is tight on the tow truck.
The length of time depends on several factors, including traffic conditions and how many calls we have pending. However, our goal is to get to your vehicle within 20 minutes of your call.
Our rates are competitive and are determined by the type of tow needed and the distance towed.
Yes. We have special equipment designed to tow motorcycles safely.
In practical terms, local and long-distance towing involve different requirements for our professional, hired towing contractors. Generally speaking, because of the time and gas expended for long-distance assistance, the cost to the patron will be relatively higher than a simpler, local service. However, when it comes to a driver in need, our towing experts work with no hesitation. Regardless of the distance, our towing experts are more than glad to help a customer in need for any requested towing service. We'll assist you, near and far.